For businesses managing IT infrastructure, choosing the right support is crucial to keep operations running smoothly. Many organizations are now turning to third-party maintenance providers as an alternative to traditional manufacturer support. In this guide, we’ll explain what third-party maintenance (TPM) involves and how it can benefit your business by providing flexible, cost-effective IT infrastructure support. We’ll also dive into the variety of services offered by Agrius IT, a trusted third party maintenance provider, to help you understand how TPM can meet your organization’s unique needs.
What Agrius IT Offers in Third-Party Maintenance
Agrius IT specializes in providing Third Party Maintenance (TPM) services for IT infrastructure, ensuring businesses receive comprehensive support for their data centers. The TPM services include maintenance on active components of data centers, like servers, storage systems, networking devices, and tape libraries. Agrius IT manages a broad range of IT assets under strict national and international standards, delivering solutions that are proprietary, flexible, and fully integrated.
Services Offered by Agrius IT
- Third Party Maintenance
- Agrius IT’s TPM services provide businesses with yearly support contracts featuring diverse Service Level Agreements (SLAs). These contracts help extend the lifespan of End of Life (EOL) and End of Service Life (EOSL) equipment, ensuring efficient operation while offering significant cost savings. With a team of globally certified engineers, Agrius IT ensures smooth maintenance for data centers, giving businesses peace of mind.
- IMAC (Install, Move, Add, Change) Services
- Agrius IT’s IMAC services offer smooth hardware relocation, whether it’s within the same building or across borders. By utilizing IMAC methodology, Agrius IT ensures technical and transportation solutions that minimize disruption, making the data center relocation process efficient and worry-free.
- Service Level Agreement (SLA) Options
- Agrius IT provides flexible and cost-effective SLAs tailored to each business’s needs. These agreements come with Level 3 support capabilities and multi-brand support, reducing maintenance costs by 30-70%. Agrius IT also offers 24/7 customer support, on-site service, and secure stocking locations worldwide, making it an ideal option for businesses with diverse IT requirements.
- Data Disposal Services
- Data security is a top priority, and Agrius IT provides comprehensive data disposal services to ensure complete data protection. They offer both physical destruction and certified software-based data erasure, ensuring compliance with global standards. Each data disposal is backed by audits and certificates, guaranteeing confidentiality and security.
- Recycling and Buy-Back Services
- Agrius IT also offers responsible recycling services for IT equipment. Their recycling process includes secure disposal, physical destruction of non-recyclable parts, and buy-back options for equipment that still holds value. This not only supports environmental responsibility but also extends the lifecycle of older technology, adding value through asset reuse.
- Hardware and Software Solutions
- Agrius IT provides end-to-end infrastructure solutions by offering tested refurbished hardware and partnering with leading software providers. They ensure a seamless experience by meeting both hardware and software needs, helping businesses maintain operational continuity.
What Makes Agrius IT Different?
Expertise and Experience
- With a wealth of industry knowledge, Agrius IT ensures that their solutions are top-notch and customized to meet specific business needs.
Customer-Centric Approach
- Agrius IT values customer satisfaction and focuses on personalized support, allowing businesses to thrive with dependable IT maintenance and service.
Innovative Solutions
- By combining advanced technology with proven methodologies, Agrius IT offers innovative solutions that drive efficiency and promote long-term growth.
Third-party maintenance is a practical and cost-effective option for businesses that want to extend the life of their IT assets while saving on traditional OEM support costs. Agrius IT provides a wide range of third-party maintenance services that help businesses maintain their infrastructure effectively and securely. With its customer-first approach and expertise, Agrius IT is a strong choice for businesses looking for reliable IT maintenance and support solutions.
FAQs
What is Third Party Maintenance (TPM)?
TPM is an alternative IT maintenance service provided by independent companies, offering support for data center equipment like servers and storage systems. It’s typically more flexible and cost-effective than OEM support.
How does Agrius IT differ from OEM support?
Agrius IT offers TPM with customizable SLAs, multi-brand support, and cost savings, whereas OEM support is usually tied to a specific brand and can be more expensive.
What are End of Life (EOL) and End of Service Life (EOSL) in IT?
EOL means a product is no longer sold by the manufacturer, and EOSL means the manufacturer will stop providing support. Agrius IT’s TPM services help extend the life of these assets.
How does Agrius IT ensure data security in disposal?
Agrius IT uses both physical destruction and certified data erasure methods, backed by audits and certificates, to ensure secure data disposal.
Can Agrius IT handle IT equipment relocation internationally?
Yes, Agrius IT offers IMAC services, including international hardware relocation, with minimal disruption and efficient handling.
